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Hair Care Choices Website Review & Ratings + Hair Care Choices Coupons

Hair Care Choices: Products & Services

Hair Care Choices is an e-commerce division of Shasta Lake, California-based Beauty Care Choices, Inc. HairCareChoices.com offers a full range of hair, skin and beauty products. Major product departments include the following:

Hair Care Choices offers customers a myriad of product brands, including Goldwell, Nexxus, Rusk, KMS California, Dermalogica, Cellex-C, Indie Hair, Mirabella, Ole Henriksen, Ardell, Jane Iredale, Bodyography, Youngblood Mineral Cosmetics, RapidLash, LA Tan and Instantly Ageless. 

Hair Care Choices: Company Background

Hair Care Choices is an online division of Beauty Care Choices, Inc., which commenced business operations on September 1, 2004. Co-owners are Jennifer and David Coy.

Beauty Care Choices, Inc. operates a retail store and Beauty Care Choices salon at 2962 Cascade Blvd, Shasta LakeCA 96019-2221 United States. Phone: (530) 222-3343. Principal employees are: Jennifer Coy, Salon Owner; Pearl Gomez, Salon Manager; Mary Landgraph, Cosmetologist; Sam Wolsky, Manicurist. 

HairCareChoices.com offers a toll-free number for phone orders: (866) 409-7227, Monday thru Friday 8 AM - 6 PM (Pacific Time). Email: customerservice@haircarechoices.com

Hair Care Choices: Customer Feedback & Reviews

Hair Care Choices has generated an array of comments on the world wide web. Representative samples include the following:

"The purpose of this email is to simply compliment HairCareChoices on its services. I have ordered from your company three times now and every time I have had such nice people to talk to. I'm not sure if the owner/supervisor is available to talk to, but I would like the opportunity to inform him/her of the prompt, friendly, professional services I have experienced each and every time I have had contact via phone or email." - Laura M., Hair Care Choices

"Your service was great. You informed me that an item was on back order, shipped my other products and within 4 days shipped my last product. I will continue to do business with you. Keep up the great work. Thanks!" - Nancy S., Hair Care Choices

"This is the best place for beauty products. I am so glad I found it! I went to 3 salons in my town to find my products and none of the salons were carrying the products any longer. What a waste of gas! This is so convenient. I got the products in 3 days after ordering. Their packaging is 'green' and the customer service was very helpful." beautybuff, Epinions

"Rude customer service. Information at the website different than phone support clerk. Delivery slow products out of stock. Worst online store I have ever done business with!" - globalshopper, Epinions

To date, Hair Care Choices has garnered 478 reviews at Epinions, earning an overall rating of four and a half check marks out of five. 

Hair Care Choices: Business Credibility & Trustworthiness

Hair Care Choices was accredited by the Better Business Bureau (BBB) on November 21, 2006. The BBB currently gives Hair Care Choices a rating of A+ on a scale of A+ to F. During the last three years, only one complaint was filed with the BBB against Hair Care Choices, and that complaint regarding product/services is now closed. 

Hair Care Choices offers hair and hair care product advice from a licensed cosmetologist as an extra bonus for its customers via email at: Cosmetologist@HairCareChoices.com. Many of Hair Care Choices products have been reviewed in such periodicals as Redbook and InStyle. 

Hair Care Choices: Website Popularity & Google Ranking

Alexa - The Web Information Company currently gives Hair Care Choices (www.haircarechoices.com) a global Alexa rank of 186,319 and a United States Alexa rank of 31,221. A total of 184 sites link to Hair Care Choices, whose online audience is predominantly female with some college education. Hair Care Choices garners most of its visitors from the United States (95.2%). 

Hair Care Choices has a Google PageRank of 2 out of a possible 10 points.

Hair Care Choices: Social Media Presence

Hair Care Choices maintains a social media presence at the following venues:

  • Facebook. To date, Hair Care Choices has recorded 4,398 "Likes."
  • Twitter. To date, Hair Care Choices has 48 followers and has posted 172 "Tweets."
  • YouTube. To date, Hair Care Choices has posted 8 videos.
  • Google+. To date, Hair Care Choices has received 15 positive recommendations. 
  • Tumblr

Hair Care Choices in-house resources include articles, professional product brand reviews and tips & tricks. 

Hair Care Choices: Website Security & Safety

Hair Care Choices (www.haircarechoices.com) uses a secure https://connection on all transactions. All credit card transactions are processed via industry-standard Secure Socket Layer (SSL) encryption through VeriSign. In addition, Hair Care Choices also employs Address Verification System (AVS) for added security against credit card fraud. 

Google Diagnostics has deemed Hair Care Choices Safe Browsing. Reports Google: "Of the 1 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent."

Hair Care Choices: Pricing & Packages

Hair Care Choices features an array of hair, skin, nail and beauty products at competitive prices. Sample pricing includes the following:

  • Moroccanoil Root Boost 8.5 oz $28.99
  • Scruples Pearlscriptives High Definition Shaping Spray 1.5 oz $4.99
  • Hempz Original Herbal Body Moisturizer 17 oz $22.99
  • Woody's Hair & Body Shampoo Bar 8 oz $12.99
  • Qtica Intense Lip Repair Balm 0.5 oz $11.99
  • Godefroy 28 Day Mascara $7.98
  • Besame Classic Color Lipstick 0.12 oz $21.99
  • Bodyography Lip Pencil $10.99
  • OPI Original Nail Envy Formula 0.5 oz $16.99
  • Venique Nail Lacquer Base Coat 0.5 oz $7.49
  • Nexxus Vita Tress Biotin Shampoo 10.1 oz $10.99
  • KMS California Hair Play Paste Up Spray 6.5 oz $14.40
Hair Care Choices: Shipping Rates & Policies

Hair Care Choices ships to the United States, U.S. Territories and APO/FPO military addresses. Hair Care Choices uses both UPS and the United States Postal Service (USPS) as its carriers. 

Hair Care Choices offers free standard shipping on all orders of $49 and over. For orders under $49, there is a $6.95 shipping and handling charge. Orders are shipped within 1 to 3 business days. Delivery times are as follows:

  • UPS - Within 5 business days
  • USPS - 1 to 5 business days
  • Alaska, Hawaii, U.S. Territory, military addresses - 4 to 7 business days
Hair Care Choices: Payment Methods Accepted

Hair Care Choices accepts the following online methods of payment:

Credit Card:

  • Visa
  • MasterCard
  • American Express
  • Discover

Other:

  • PayPal

The Beauty Care Choices salon in Shasta Lake, California, accepts cash, credit cards and checks. It's a full service salon, offering cuts, perms, weaves, tints, hair extensions, facials, waxing, massages, manicures, pedicures and make-up. 

Hair Care Choices: Returns, Refunds & Exchange Policy

Hair Care Choices offers the following return policy: "We guarantee all of our products and will be happy to take back unopened or unused merchandise within 30 days of receipt. Your order total will be refunded if we have erred. If the wrong product was ordered, the wrong address supplied or there has been a change of mind regarding the product – then your shipping charge will not be refunded." Return authorization numbers are required. 

Hair Care Choices also guarantees that all products are "100% authentic and original," adding that "we purchase our products from the same place your local salons do."

By most comments posted on the Internet, Hair Care Choices honors its return policy. 


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